Healthcare GRC - Use Cases for Healthcare

Implemented an integrated Enterprise Risk Management System for a national heart institute. Started with Risk, Audit and KPI modules by the Audit, Risk & Compliance. Followed by Incident module from Quality Management Department.
Integrated ERM System
Country : MALAYSIA
Total Employees : 2,000
Modules: Risk, Audit, Incident, KPI

Deployed a cluster solution for a group of 4 hospitals and a network of clinics. A comprehensive incident reporting system covering clinical, non-clinical and workplace incidents. Audit module is designed to meet JCI requirements.
e-HOR & e-Audit
Country: SINGAPORE
Total Employees: 5,000
Modules: Incident, Audit

An integrated Quality, Safety & Risk Management System with harmonized workflow for a cluster of hospitals and other healthcare settings. Mortality & Morbidity (M&M) and Clinical Quality Review (CQR) are custom modules.
Cluster QSR System
Country: SINGAPORE
Total Employees: 19,000
Modules: Incident, M&M, CQR, ERM & CSA

An integrated Quality, Safety & Risk Management solution deployed in phases for a cluster of hospitals, specialist centres and polyclinics. Project scope includes system interfaces and data migration.
Cluster QSR System
Country: SINGAPORE
Total Employees: 14,000
Modules: Incident, M&M, CQR, ERM & CPA

Implemented a cluster solution comprising of Internal Audi, Inspection and Service Quality Feedback modules configured for hospital settings. Feedback module automates workflows for complaints and suggestions.
e-Audit & e-Feedback System
Country: SINGAPORE
Total Employees: 12,000
Modules: Audit, Inspection & Feedback
SAI360 EHS for Power Utilities, Investment Holdings and Mining

Implemented a Safety and Risk Information System for a national power utilities company. Solution is deployed to the entire group operations – Generation, Transmission, Distribution & Corporate Services.
Safety & Risk Information System
Industry: Power Utilities
Country: MALAYSIA
Total Employees: 34,000
Modules: Incident, Hazard, Risk

Implemented an integrated Risk Management System for enterprise risk management & incident reporting. Subsequently added workflows for Compliance Risk Assessment & Corruption Risk Management.
Risk Management System
Industry: Investment Holdings
Country: MALAYSIA
Total Employees : 1,700
Modules: Incident, Risk

A comprehensive Environment Management System (EMS) comprising of 8 modules to be implemented in 2 phases. Extensive system and data integration with an on-premise deployment.
Integrated Environment Management System
Industry: Mining
Country: INDONESIA
Total Employees: 9,000
Modules: Aspects & Impacts, Emission, Sustainability Metrics (Phase 1); Audit, Emergency Response, Training & Competency, Business Planning, Quick Response (Phase 2)